Business Gurus Discuss “Hugging Culture”

The “Hugging Culture” was the subject of a business breakfast today at Stew Leonard’s in Norwalk featuring business gurus Stew Leonard Jr. of Westport and Jack Mitchell, CEO of the Westport-based Mitchells/Richards family clothing business. Both men said good customer service was paramount to business success. About 150 people heard the businessmen speak about “creating a culture of enthusiastic, empowered employees who deliver unsurpassed customer service in a fun atmosphere.”  Each attendee received two best-selling Jack Mitchell books, “Hug your Customers,” and “Hug Your People.” (CLICK TO ENLARGE) Dave Matlow for WestportNow.com