Monday, April 14, 2014
By Jim CameronSpecial to WestportNow
If Metro-North was a student and commuters its teacher, the railroad’s winter report card would be a D+ and the comment would be “needs to improve”.
As new Metro-North President Joseph Giulietti finishes his second month on the job, he is making the rounds to meet and listen to commuters. But his 100-Day Plan for bringing the railroad back won’t conclude until mid-June.
So I thought that now would be a great time to survey riders and get a baseline of their sentiments against which we can measure any gains in the months ahead.
Our unscientific online survey ran for seven days and got 642 responses. Clearly, those who wanted to opine were probably those with gripes, so take the results with a grain of salt.
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