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Wednesday, October 22, 2014

Friday, January 24, 2014

MTA: ‘Human Error’ Caused Outage

Metropolitan Transportation Authority (MTA) Chairman and CEO Thomas F. Prendergast said today that the cause of Thursday night’s two-hour service disruption on Metro-North Railroad has been traced to human error during an electrical repair project.

“Last night’s failure was unacceptable, pure and simple,” Prendergast said. “The project should have been analyzed for risks and redundancy before it began, and it should not have been performed when thousands of customers were trying to get home in cold weather.”

The computers that run the railroad’s signal system lost reliable power at 7:45 p.m. when one of two main power supply units was taken out of service for replacement. the MTA said.

Technicians performing the work did not realize that a wire was disconnected on the other main power supply unit. This destabilized the power supply system for more than an hour until a backup supply could be connected, according to the agency.

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